Job Description
Recovery Resource Council is seeking a full-time Case Manager Supervisor to coordinate activities and
functions for the Supportive Services for Veteran Families (SSVF) Program staff.
The ideal candidate would manage workflow and staff assignments. Develop, monitor and evaluate staff
performance including quarterly and annual reviews. Provide daily supervision of specific staff and their
responsibilities. Your passion to serve the veteran community will motivate your daily work life. You
will ensure communication and connection with Key Community Partners. Ensure services are delivered
in accordance with funder requirements as well as agency culture, mission and values. Proactively
identify resource barriers faced by SSVF clients and implement strategies to best address issues.
Implement training for SSVF team as needed. Support reporting and evaluative needs of the program by
ensuring proper, accurate and timely documentation. Live out the mission and values of Recovery
Resource Council. Most importantly, possess clear understanding of the eligibility criteria to conduct
screenings and intake on new client referrals. You will report to the Assistant Director of Special
Populations.
Competencies, Knowledge, and Qualifications:
? Ability to work one-on-one as well as with large groups
? Ability to work as part of a team
? Ability to organize and prioritize work
? Skill in formulating client recovery goals and objectives
? Strong communication skills including ability to deliver presentations to a group
? Knowledge of substance use disorders and mental health issues
? Knowledge of community resources for chemically dependent clients
? Knowledge of community resources for HIV positive clients and their family
? Knowledge of 12-step groups and how they work
? Knowledge of a variety of recovery activities and methods and how they work
? Ability to work flexible schedule including nights and weekends
? Knowledge of screening/assessment instruments
? Ability to communicate effectively, both orally and in writing
? Ability to work independently and as part of a team
? Knowledge of community resources and ability to network
? Ability to plan, organize, set objectives, time frames, and prioritize
? Reliable personal vehicle with applicable Texas insurance is required
Education and/or Experience:
Bachelor’s degree in Social Work or related field; Master’s degree preferred. At least 2 years of
relevant supervisory experience; Experience working with Veterans preferred; Experience
working with people experiencing homelessness; Must have reliable transportation, a current
Texas Driver’s license and evidence of auto liability insurance.
Interested parties should email resumes to Margie Hatcher, m.hatcher@recoverycouncil.org
functions for the Supportive Services for Veteran Families (SSVF) Program staff.
The ideal candidate would manage workflow and staff assignments. Develop, monitor and evaluate staff
performance including quarterly and annual reviews. Provide daily supervision of specific staff and their
responsibilities. Your passion to serve the veteran community will motivate your daily work life. You
will ensure communication and connection with Key Community Partners. Ensure services are delivered
in accordance with funder requirements as well as agency culture, mission and values. Proactively
identify resource barriers faced by SSVF clients and implement strategies to best address issues.
Implement training for SSVF team as needed. Support reporting and evaluative needs of the program by
ensuring proper, accurate and timely documentation. Live out the mission and values of Recovery
Resource Council. Most importantly, possess clear understanding of the eligibility criteria to conduct
screenings and intake on new client referrals. You will report to the Assistant Director of Special
Populations.
Competencies, Knowledge, and Qualifications:
? Ability to work one-on-one as well as with large groups
? Ability to work as part of a team
? Ability to organize and prioritize work
? Skill in formulating client recovery goals and objectives
? Strong communication skills including ability to deliver presentations to a group
? Knowledge of substance use disorders and mental health issues
? Knowledge of community resources for chemically dependent clients
? Knowledge of community resources for HIV positive clients and their family
? Knowledge of 12-step groups and how they work
? Knowledge of a variety of recovery activities and methods and how they work
? Ability to work flexible schedule including nights and weekends
? Knowledge of screening/assessment instruments
? Ability to communicate effectively, both orally and in writing
? Ability to work independently and as part of a team
? Knowledge of community resources and ability to network
? Ability to plan, organize, set objectives, time frames, and prioritize
? Reliable personal vehicle with applicable Texas insurance is required
Education and/or Experience:
Bachelor’s degree in Social Work or related field; Master’s degree preferred. At least 2 years of
relevant supervisory experience; Experience working with Veterans preferred; Experience
working with people experiencing homelessness; Must have reliable transportation, a current
Texas Driver’s license and evidence of auto liability insurance.
Interested parties should email resumes to Margie Hatcher, m.hatcher@recoverycouncil.org
